Never leave rubbish bags outside the apartment or beside the bins. Seagulls can tear the bags open very quickly and create a serious mess. All rubbish should either be securely inside the appropriate container, or left safely inside the apartment for the cleaner where instructed.
Rubbish & Recycling
Waste is separated into six categories. Each one has its own container or coloured bag:
Food waste
Use the separate food-waste container located on the kitchen windowsill.
Glass
Use the black plastic tray / container near the apartment entrance.
Please do not break glass.Plastic & cans
Use the red recycling bag located inside the black plastic tray by the entrance.
If the red bag is missing or full, use one of the spare black bags.Cardboard
Use the orange recycling bag.
If it is missing or full, use a spare black bag.Paper
Use the blue recycling bag.
If it is missing or full, use a spare black bag.General household waste
Use a black rubbish bag for anything not covered by the categories above.
Rubbish on departure What to do with bags when you check out
When you leave, please ensure rubbish bags are either:
- securely placed inside the designated round silver bin for the apartment, or
- left safely inside the apartment for the cleaner to dispose of.
If you do not wish to recycle, simply leave all the black rubbish bags inside the apartment on departure and the cleaner will dispose of them properly.
Please never leave bags unattended outside — they will be torn open.
House Rules at a Glance
A few simple rules keep the apartments lovely for everyone. Guests are expected to follow them, and Airbnb may remove guests who don’t.
No smoking or vaping
Smoking, vaping and e-cigarettes are not allowed anywhere inside.
No pets
Pets are not allowed. Service animals are of course reasonably accommodated.
Quiet hours 22:00 – 07:00
Please keep noise to a minimum overnight.
Maximum guests
Max 3 guests in 1-bedroom apartments and 4 guests in 2-bedroom apartments, including children and infants.
No parties or events
Events and parties are not allowed.
No commercial filming
Commercial photography and filming are not allowed.
Security cameras (CCTV)
For guest safety, the whole of the outside grounds is monitored by security cameras. Cameras cover outdoor areas only — there are none inside the apartments.
General Stay Information
Practical information for your stay. More detail will be added here over time.
Check-in & check-out times
- Check-in: arrive any time from 15:00 — arrival is flexible.
- Check-out: please leave before 10:00.
Any further check-out details will be confirmed in your Airbnb messages. If anything is unclear, just ask — we are happy to help.
Parking
The two-bedroom apartments have their own dedicated parking space in front of the building. For other apartments, a long-stay car park is just a 2–3 minute walk away — find it on Google Maps. Details for your specific apartment are in your Airbnb listing and messages.
Noise considerations
Xenia Rise is on a quiet residential cul-de-sac. Please be considerate of neighbours, particularly in the evenings and early mornings.
Please keep noise to a minimum between these times.
Smoking & cigarette disposal
All apartments are strictly non-smoking — this includes vaping and e-cigarettes. We are dedicated to providing a clean, safe and enjoyable environment for all guests.
If you choose to smoke outside the property, please dispose of cigarettes properly in designated areas or bins.
- If cigarette butts are found outside the property, a penalty of up to £150 may be charged to cover cleaning and maintaining the property’s cleanliness and safety standards.
- If smoking is detected inside the apartment, a professional clean is required to remove smoke odours. The cost of this cleaning is £450, charged to the responsible guest.
Pets
Pets are not allowed in the apartments. Service animals are of course reasonably accommodated — please let us know in advance via Airbnb so we can prepare for your stay.
Visitors
For the safety and comfort of all our guests, we kindly ask that you let us know in advance (via Airbnb messages) if you plan to have any visitors during your stay. This helps us maintain a secure and pleasant environment for everyone — thank you for your cooperation.
Spotted a problem? Tell us straight away
If you encounter any problems with the apartment during your stay, please tell us immediately through your Airbnb messages so we can address and resolve them promptly.
Reporting issues right away helps us keep a high standard of comfort and service — and gives us the chance to put things right for you during your stay rather than after it.
Lost property
Left something behind? Message us on Airbnb as soon as possible and we will do our best to help.
Emergency information
In a genuine emergency always call 999. For urgent issues with the apartment, contact us through Airbnb messages and we will respond as quickly as we can.
Contacting Xenia Rise
The quickest way to reach us is through your Airbnb messages — we monitor them throughout the day.
Apartment-specific information
Any information specific to your apartment will be shared in your Airbnb messages or added here.
Need a hand?
If you cannot find the answer in this guide, please contact Xenia Rise through your Airbnb messages and we will be happy to help.